Product Description

• Clamp Kneading & Pinching Massage: Simulates hand techniques to relieve neck and shoulder soreness.
• 42°C Hot Compress: Provides gentle warmth to improve circulation and ease muscle tension.
• Cordless Design: Rechargeable battery for convenient use at home, in the office, or while traveling.
• Shawl-Style Ergonomic Fit: Stays securely in place without needing to hold, allowing for hands-free use.
• Lightweight & Portable: Weighs approximately 2.4 lbs (1.1 kg), making it easy to carry and use anywhere.
• Simple One-Button Operation: Easy to use with a single button for all functions.
• 1-Year Local Warranty Included.

Product Features

• Massage Techniques: Combines clamp kneading and pinching to mimic human hand movements, effectively targeting neck and shoulder tension.
• Heat Therapy: 42°C hot compress function helps to relax muscles and improve blood circulation.
• Cordless Operation: Built-in rechargeable battery allows for use without the need for a power outlet.
• Ergonomic Design: Shawl-style design ensures the massager stays in place, providing a comfortable and hands-free experience.
• Portability: Lightweight design makes it suitable for use at home, in the office, or while traveling.
• Ease of Use: One-button control simplifies operation, making it user-friendly for all ages.

Material & Build

• Exterior: Soft, skin-friendly fabric for comfort during use.
• Strap: Adjustable strap to fit various neck sizes securely.
• Heating Element: Integrated heating pad for consistent and safe heat distribution.

Usage & Care

• Usage: Place the massager around your neck, adjust the strap for a comfortable fit, and press the button to start the massage.
• Cleaning: Wipe the massager with a damp cloth; avoid submerging in water.
• Storage: Store in a cool, dry place when not in use to maintain its condition.

Safety & Precautions

• Session Duration: Limit sessions to 15–20 minutes to prevent overuse.
• Discomfort: Discontinue use if discomfort or skin irritation occurs.
• Medical Conditions: Consult a healthcare professional before use if you have underlying conditions.
• Not Recommended For: Individuals with neck injuries or conditions aggravated by massage.
• Environmental Conditions: Avoid use after consuming alcohol or in excessively hot/humid environments.

1. Payment with a Maybank Card or Redemption of TreatsPoints/Membership Rewards Points in www.maybank.com/mytreats is only available for Maybank2U account user, if you have not registered as a Maybank2u account user, click HERE to learn how to register your Maybank2U account.
2. Start browsing and selecting the items that you wish to redeem.
3. Click the "Add to Cart" icon to add more items to your shopping cart.
4. For immediate checkout, please click "Redeem now" or you may select "Redeem More" if you wish to continue shopping.
5. At Shopping Cart, once you click ‘Proceed to Redeem”, you will be requested to login your Maybank2u account for payment and points redemption.
   1. Redeem with Full Points:
      1. At “Available Points”, Choose to redeem using TreatsPoints or Membership Rewards Points. Available points balance will also be displayed.
      2. Click “Continue” to proceed check out.
   2. Redeem with Partial Points (Points + Card) [*Not applicable for Air Miles redemption]
      1. Input preferred number of points at “Points to Redeem”, balance amount to pay will be auto calculated and display at “Balance to Pay”.
      2. At “Pay from”, select preferred card to pay for the balance amount.
      3. Click “Continue” to proceed check out
   3. Full Payment with Card [*Not applicable for Air Miles redemption]
      1. At “Pay from”, select preferred Card to pay for full amount.
      2. Click “Continue” to proceed check out
   4. EzyPay Instalment with Credit Card (Note: For minimum charge to card amount of RM500, not applicable to Charge or Debit cards) [*Not applicable for Air Miles redemption]
      1. Select preferred Card at “Pay from”,
      2. “Tick” on Apply Maybank EzyPay (Note: this option will automatically available with minimum RM500 at “Balance to Pay”
      3. Select Tenure of instalment
      4. Click “Continue” to proceed check out
6. Upon selecting “Continue”, delivery address will be auto-populated as per Maybank2U Credit/Debit card billing address. Please ensure delivery address information is in order, including contact number and email address. You may edit delivery address if require to deliver to alternative address.
7. A Transaction Authorized Code (TAC) will be sent to you via SMS to authorize the redemption transaction.
8. Key in the TAC Number and click Confirm.
9. Please allow a few seconds for the redemption transaction to be processed.
10. Upon successful redemption, logout and close the Maybank2U page.
11. The order is now completed and you may print a copy of the receipt as record of the redemption made and to track the delivery of the items redeemed.
12. You will also receive an Order Confirmation via email.