Product Description

Manchester United vs Newcastle United

English Premier League

Date: Wednesday, 6^th January 2027, 20:00

Venue: Old Trafford Stadium, Manchester, United Kingdom

Term and Conditions:

• All redemptions and purchases are final. No refunds, cancellations or exchanges are allowed.
• Seats assigned are subject to the event organiser's sole discretion. Cardmember(s) are not able to choose the seating location or request a seat exchange.
• Tickets are strictly non-transferable. Resale of ticket(s) is prohibited and any resold ticket(s) may be rendered invalid.
• Lost, stolen, damaged or deleted tickets will not be replaced or reissued.
• The event organiser reserves the right to reschedule, cancel and/or relocate the match due to unforeseen circumstances and in accordance with applicable regulations and guidelines.
• Redemption of tickets is available until 7 days prior to the match date or while stocks last, whichever comes first.
• Upon successful redemption, Cardmember(s) must provide accurate personal details including full name (as per NRIC/Passport), contact number and email address.
• Within 3 to 5 working days from the successful redemption date, Cardmember(s) will receive an email from mbboldtrafford@maybank.com requesting:
  • Manchester United Supporter ID ("MU Supporter ID"); and
  • Registered surname used in the Manchester United App.
• Cardmember(s) are required to provide the requested information within the stipulated timeline. Failure to do so may result in delays or forfeiture of the ticket entitlement.
• Match tickets will be issued electronically via the official Manchester United App and will not be delivered via email or physical mail.
• Once all required information has been submitted and verified successfully, the ticket(s) will be transferred directly to the redeemed Cardmember's Manchester United account in the Manchester United App.
• Maybank shall not be liable for delayed, unsuccessful or failed ticket fulfilment arising from incorrect, incomplete or inaccurate information provided by the Cardmember, including but not limited to incorrect MU Supporter ID, surname or email address.
• Any enquiries regarding ticket fulfilment must be escalated through the Maybank Group Contact Centre or myTreats team no later than 7 days before the match date. Requests received after this date may not be entertained.
• Maybank is not the supplier of the tickets, goods or services and makes no representation or warranty as to the quality, suitability or fitness of the tickets, match or services provided by Manchester United Football Club.
• Cardmember(s) shall comply with all applicable Manchester United Football Club ticketing policies, stadium regulations and terms governing the use of match tickets.
• Other terms and conditions governing the redemption and purchase of tickets, the match and event attendance shall apply.

How to Create a Manchester United Account & Obtain Your Supporter ID

Step 1: Download the Manchester United App

• Download the Manchester United Official App from:
• Apple App Store
• Google Play Store

Step 2: Create or Sign In to Your Account

• Open the Manchester United App.
• Select Sign Up if you do not have an account.
• Complete the registration process using your email address.
• Existing users may simply log in to their account.

Step 3: Locate Your Supporter ID

• After logging in, navigate to:
• My Account / Profile
• Your Supporter ID and Surname will be displayed within your account profile.
• Please ensure your surname in the account matches the surname submitted to Maybank.

Step 4: Submit Your Details

Provide the following details when requested via email from mbboldtrafford@maybank.com:

1. Full Name (as per Passport/Identification Document)
2. MU Supporter ID
3. Registered Surname in the Manchester United App

Step 5: Receive Your Ticket

• Upon successful verification, your match ticket will be transferred directly to your Manchester United App account.
• Cardmember(s) are responsible for ensuring the ticket is visible in the app prior to attending the match.

Additional Ticketing Reference

Manchester United Match Ticket Terms & Conditions:

https://www.manutd.com/en/help/terms-and-conditions-of-sale 

MyTreats Online Redemption General Term & Conditions: https://mytreats.maybank.com/my/termsandconditions/t/209

A valid Manchester United account and Supporter ID are required. Tickets will be fulfilled digitally via the official Manchester United App only.

1. Payment with a Maybank Card or Redemption of TreatsPoints/Membership Rewards Points in www.maybank.com/mytreats is only available for Maybank2U account user, if you have not registered as a Maybank2u account user, click HERE to learn how to register your Maybank2U account.
2. Start browsing and selecting the items that you wish to redeem.
3. Click the "Add to Cart" icon to add more items to your shopping cart.
4. For immediate checkout, please click "Redeem now" or you may select "Redeem More" if you wish to continue shopping.
5. At Shopping Cart, once you click ‘Proceed to Redeem”, you will be requested to login your Maybank2u account for payment and points redemption.
   1. Redeem with Full Points:
      1. At “Available Points”, Choose to redeem using TreatsPoints or Membership Rewards Points. Available points balance will also be displayed.
      2. Click “Continue” to proceed check out.
   2. Redeem with Partial Points (Points + Card) [*Not applicable for Air Miles redemption]
      1. Input preferred number of points at “Points to Redeem”, balance amount to pay will be auto calculated and display at “Balance to Pay”.
      2. At “Pay from”, select preferred card to pay for the balance amount.
      3. Click “Continue” to proceed check out
   3. Full Payment with Card [*Not applicable for Air Miles redemption]
      1. At “Pay from”, select preferred Card to pay for full amount.
      2. Click “Continue” to proceed check out
   4. EzyPay Instalment with Credit Card (Note: For minimum charge to card amount of RM500, not applicable to Charge or Debit cards) [*Not applicable for Air Miles redemption]
      1. Select preferred Card at “Pay from”,
      2. “Tick” on Apply Maybank EzyPay (Note: this option will automatically available with minimum RM500 at “Balance to Pay”
      3. Select Tenure of instalment
      4. Click “Continue” to proceed check out
6. Upon selecting “Continue”, delivery address will be auto-populated as per Maybank2U Credit/Debit card billing address. Please ensure delivery address information is in order, including contact number and email address. You may edit delivery address if require to deliver to alternative address.
7. A Transaction Authorized Code (TAC) will be sent to you via SMS to authorize the redemption transaction.
8. Key in the TAC Number and click Confirm.
9. Please allow a few seconds for the redemption transaction to be processed.
10. Upon successful redemption, logout and close the Maybank2U page.
11. The order is now completed and you may print a copy of the receipt as record of the redemption made and to track the delivery of the items redeemed.
12. You will also receive an Order Confirmation via email.