Welcome Points

Terms and Conditions for myTREATS Welcome Points ("Terms and Conditions")
The myTREATS Welcome Points ("Campaign") is organised by Malayan Banking Berhad (3813-K) ("Maybank") and shall be subject to these Terms and Conditions. By participating in the Campaign, the Eligible Participants (as defined in Clause 1) hereby expressly agree to be bound by the Terms and Conditions and any decisions made by Maybank with respect to the Campaign shall be final and binding.

1.0 Eligibility
a) This Campaign is open to all myTREATS customers in Malaysia ("Eligible Customers") who perform the eligible transactions (as stated in the column marked 'Type of Eligible Transactions' in Clause 2.0 b) ("Eligible Transactions") through the points redemption in myTREATS.
b) Eligible Customers may opt to pay with valid Maybank Cards or redeem their Maybank Points – TreatsPoints or Membership Rewards Points.
2.0 Specific Terms and Conditions Including Campaign Mechanics and Platform ("Specific Terms")
a) The Campaign starts from 1 January 2020, 00:00AM and ends on the 31 December 2020, 23:59PM  ("Campaign Period").
b) This Campaign rewards myTREATS customers 2,500 points or RM5 off (“Discount”) their first order during their checkout.
c) Discount code (MYTREATS) is required to be entered during checkout to enjoy the Discount.
d) Discount is valid for one(1) time redemption per myTREATS account.
e) Discount is valid for all items at myTREATS except for gift cards and vouchers category.
f) Discount is not refundable or exchangeable for cash or points.
g) The Campaign is only accessible via the www.maybank.com/mytreats ("Eligible Platform").
h) Maybank will not be held liable for any loss of data and/or complimentary points throughout the Campaign Period, save where any fault is determined as wholly attributable to Maybank.
i) Maybank reserves the right to amend the Terms and Conditions at any time with notice.
3.0 General Terms & Conditions
a) Save where a finding of fault is wholly attributable to Maybank by a competent court, Maybank shall not be held responsible or liable for any technical failures of any kind, intervention, interruptions, and/or electronic error in the administration and/or processing of the transaction and/or prizes for the Campaign.
b) Maybank reserves the right to amend the Terms and Conditions, shorten or extend the Campaign Period, cancel, suspend, or terminate this Campaign or any part thereof within twenty one (21) days from the date the Campaign commences with notice. Such notice shall be published by Maybank via the myTREATS website (www.maybank.com/mytreats) and/or through any other mode of communication as determined by Maybank.
c) For the avoidance of doubt, the amendment, shortening, cancellation, suspension, or termination of this Campaign by Maybank shall not entitle the Eligible Participants or any other persons whatsoever to make any claim or compensation against Maybank for any losses or damages suffered or incurred as a direct or indirect result of the such amendment, shortening, cancellation, suspension, or termination, save where a finding of fault is wholly attributable to Maybank by a competent court.
d) Maybank shall not be liable for any losses, damages, or costs incurred or suffered by any Eligible Participants as a result of the Eligible Participants participating in this Campaign, save where a finding of fault is wholly attributable to Maybank by a competent court. Furthermore, Maybank shall not be liable for any default of its obligations under the Campaign due to any force majeure event which includes but is not limited to Act of God, war, riot, lockout, industrial action, fire, flood, drought, storm, or any other event beyond the reasonable control of Maybank.
e) The Terms and Conditions shall be governed by the laws of Malaysia and all relevant parties shall hereby submit to the exclusive jurisdiction of the courts of Malaysia.
f) Maybank is entitled, based on its assessment, to, disqualify or reject any Eligible Participant who does not comply with the Terms and Conditions and/or are found or suspected to be tampering with the Campaign and/or its process or the operations of this Campaign. Tampering shall include but not limited to fraudulent activities involving any act of deceit and/or deception and/or cheating with regards to the Campaign. Maybank shall be entitled to earmark and prevent utilisation of funds from the Eligible Participant's banking accounts and also set-off the same with prior notice, where Maybank reasonably determines that an Eligible Participant has breached this clause.
g) For information, enquiries, feedback, and/or complaints related to the Campaign, please contact Maybank's Customer Care hotline at 1 300 88 6688 or fulfillment services agency Superbuy.my (Interbase Resources Sdn Bhd) at +603 8090 5066. Alternatively for feedback and/or complaints, the Eligible Participants may e-mail myTREATS at mytreats@interbase.com.my

To The Top