Product Description

Partner Airlines:

• Adria Airways
• Aegean Airlines 
• Air Canada 
• Air China 
• Air India
• Air New Zealand 
• All Nippon Airways
• Asiana Airlines 
• Austrian Airlines
• Avianca 
• Brussels Airlines
• Copa Airlines
• Croatia Airlines 
• Egyptair 
• Ethiopian Airlines
• LOT Polish Airlines
• Lufthansa 
• SAS
• SilkAir 
• Singapore Airlines
• South African Airways
• Swiss International Air Lines
• TAM Airlines
• TAP Portugal
• Thai Airways
• Turkish Airlines 
• United Airlines 
• Virgin Atlantic

The recipient of numerous industry accolades, Singapore Airlines has earned a reputation for innovation, premium quality, and service excellence. From its Singapore hub, Singapore Airlines serves more than 60 cities in over 30 countries throughout North America, South America, Europe, Africa, Asia, and Australia. Singapore Airlines’ regional subsidiary, SilkAir, flies to more than 30 destinations within Asia. Singapore Airlines is a member of Star Alliance.

For more information about Singapore Airlines, click here.

Singapore Airlines offers three cabin classes on most longhaul flights: Suites/First Class, Business Class, and Economy Class. Exclusively offered onboard A380 aircraft, Singapore Airlines Suites features individual cabins complete with sliding doors and window blinds, a standalone bed fitted with fine linen, and a 23” LCD screen with on-demand entertainment options. On 777 aircraft, First Class features fully-flat beds with mattress and duvet, a 24” LCD on-demand entertainment system, and in-seat power and USB ports. Business Class offers 6’6” fully-flat beds with direct-aisle access, a 18” LCD screen with on-demand entertainment, and in-seat power and USB ports. In Economy Class, passengers can enjoy 11.1” screens featuring more than 1,000 on-demand entertainment options, as well as in-seat electrical and USB ports.

For more information about Singapore Airlines’ products and services, click here.

Singapore Airlines’ KrisFlyer loyalty program offers rewards flights for as few as 7,500 miles as well as the ability to mix miles and cash to pay for flights. KrisFlyer miles can be redeemed toward airline tickets, mileage upgrades, and other exciting options. KrisFlyer Elite Silver and Elite Gold members can enjoy benefits including bonus KrisFlyer miles and complimentary lounge access (Gold tier only).

For more information about KrisFlyer, click here.

Terms & Conditions

1. Enrollment in Singapore Airlines KrisFlyer program is required.
2. American Express is not responsible for availability of flight, accommodations, or any other rewards in the Singapore Airlines KrisFlyer program.
3. Airline tickets are subject to availability. Check Award Seat availability before transferring points by visiting http://www.krisflyer.com/ or by calling (312) 843-5333. 
4. Once you have transferred Membership Rewards® points, they cannot be transferred back to your Membership Rewards account and become subject to the Terms and Conditions of the Singapore Airlines KrisFlyer program, found at https://www.singaporeair.com/en_UK/ppsclub-krisflyer/registration-form/.
5. Transfer enough points into your Singapore Airlines KrisFlyer account to redeem for your award seat or top up your KrisFlyer account.
6. Transfers are normally immediate, but please allow up to 48 hours for the transfer to be completed. 
7. Please note that no booking can be made until the KrisFlyer Miles are credited to your KrisFlyer account.
8. Taxes, fees, charges and surcharges, including airline surcharges, may apply on Singapore Airlines redemption flights and upgrades.
9. All redemption bookings are subject to the terms and conditions of the Singapore Airlines KrisFlyer program.

Air Miles Redemption (Effective 01/09/2022)

General Terms & Conditions

1. To convert the TreatsPoints acquired to any Frequent Flyer Programme, Cardmember is required to register with these programs prior to any points transfer and informing Maybank the account number of the said programme.

2. There shall be no reversal of redemption upon the successful conversion and transfer of the TreatsPoints to a Frequent Flyer Programme account.

3. All Miles conversion must be made from the Principal to its Principal Frequent Flyer Programme in which they are enrolled in, any third party transfer will not be entertained.

4. A customer may redeem up to a maximum of 2,000,000 Air Miles per calendar year regardless of any airlines.

5. Please allow seven (7) business days for the conversion and transfer of TreatsPoints to the requested Frequent Flyer Programme.

6. Maybank reserves the right to revoke and withdraw participation in this programme and the right of conversion into points under this programme by giving 21 days prior notification.

7. Cardmembers are subject to and must comply with the terms and conditions of the relevant participating airlines Frequent Flyer Programme that in turn will be governed by the terms and conditions, rules, regulations, policies and procedures (Programme rules) of the airline.

1. Payment with a Maybank Card or Redemption of TreatsPoints/Membership Rewards Points in www.maybank.com/mytreats is only available for Maybank2U account user, if you have not registered as a Maybank2u account user, click HERE to learn how to register your Maybank2U account.
2. Start browsing and selecting the items that you wish to redeem.
3. Click the "Add to Cart" icon to add more items to your shopping cart.
4. For immediate checkout, please click "Redeem now" or you may select "Redeem More" if you wish to continue shopping.
5. At Shopping Cart, once you click ‘Proceed to Redeem”, you will be requested to login your Maybank2u account for payment and points redemption.
   1. Redeem with Full Points:
      1. At “Available Points”, Choose to redeem using TreatsPoints or Membership Rewards Points. Available points balance will also be displayed.
      2. Click “Continue” to proceed check out.
   2. Redeem with Partial Points (Points + Card) [*Not applicable for Air Miles redemption]
      1. Input preferred number of points at “Points to Redeem”, balance amount to pay will be auto calculated and display at “Balance to Pay”.
      2. At “Pay from”, select preferred card to pay for the balance amount.
      3. Click “Continue” to proceed check out
   3. Full Payment with Card [*Not applicable for Air Miles redemption]
      1. At “Pay from”, select preferred Card to pay for full amount.
      2. Click “Continue” to proceed check out
   4. EzyPay Instalment with Credit Card (Note: For minimum charge to card amount of RM500, not applicable to Charge or Debit cards) [*Not applicable for Air Miles redemption]
      1. Select preferred Card at “Pay from”,
      2. “Tick” on Apply Maybank EzyPay (Note: this option will automatically available with minimum RM500 at “Balance to Pay”
      3. Select Tenure of instalment
      4. Click “Continue” to proceed check out
6. Upon selecting “Continue”, delivery address will be auto-populated as per Maybank2U Credit/Debit card billing address. Please ensure delivery address information is in order, including contact number and email address. You may edit delivery address if require to deliver to alternative address.
7. A Transaction Authorized Code (TAC) will be sent to you via SMS to authorize the redemption transaction.
8. Key in the TAC Number and click Confirm.
9. Please allow a few seconds for the redemption transaction to be processed.
10. Upon successful redemption, logout and close the Maybank2U page.
11. The order is now completed and you may print a copy of the receipt as record of the redemption made and to track the delivery of the items redeemed.
12. You will also receive an Order Confirmation via email.