1. Payment must be made with a Maybank Mastercard®, Visa or American Express® Card.
2. Terms and conditions of the selected cards apply.
3. Offer is valid at all Urban Retreat Spa outlets.
4. Offer is valid for à la carte services only.
5. Prior reservation of at least one (1) day in advance is required and subject to availability. Please make a reservation via call to the respective participating outlets. Visit the website, https://urbanretreatspa.my/ for contact information.
6. Rescheduling must be done at least four (4) hours in advance. If a modified reservation is made less than 4 hours before the specified slot time, the full booking cost will be charged and arriving late will result in shorter treatment duration.
7. Offer is not applicable to à la carte Head Neck Shoulder and Foot Massage.
8. No blackout dates.
9. Offer may be subject to applicable tax, if any.
10. Offer cannot be exchanged for cash or used in conjunction with other promotions/ offers, coupons/ vouchers and loyalty/ privilege cards.
11. Offer is subject to the individual merchant’s terms and conditions, and product exclusions may apply subject to merchant’s discretion.
12. Maybank is not an agent of the merchant and makes no representation as to the quality of goods and/or services provided. Any dispute about the goods and/or services is to be resolved directly with the merchant.
13. Subject to other terms and conditions imposed by Urban Retreat Spa.