1. Payment must be made with a Maybank Mastercard®, Visa or American Express® Card.
2. Accommodation reservation will be subject to room type availability.
3. Advance reservation is required and subject to availability at the time of reservation.
4. For Cancellation Fee Policy, please follow website policy.
5. The child (below 11 years) accompanying adults will be on existing bedding. Breakfast for the child will be charged additionally.
6. Only accommodate a maximum of one (1) extra bed in the room.
7. Rates quoted are subject to government tax where applicable.
8. Tourism Tax is applicable to non-Malaysians.
9. In the event that the local authorities impose a new tax on your stay after the date of booking, the hotel is entitled to collect such taxes upon your arrival.
10. The hotel reserves the right to modify, amend, change, add-on, and/or discontinue this promotion, and/or any terms of this promotion or without prior notice.
11. Credit card details e.g. credit card number, expiry date, CVV code, and name printed on the card are required to confirm the booking.
12. Check-in time is after 1500 hours and check-out is before 1200 noon.
13. For early check-in, please indicate in the remarks column (charges apply and subject to availability).
14. Bed types are subject to availability.
15. Offer is not exchangeable for cash or other items and cannot be used in conjunction with any other discounts, privileges, promotions, discount schemes, loyalty programmes, discount cards or vouchers, unless otherwise stated.
16. Offer is subject to the individual merchant’s Terms and Conditions and products exclusions may apply subject to merchant’s sole discretion. Maybank is not an agent of the merchant and makes no representation as to the quality of goods and/or services provided. Any dispute about the goods and/or services is to be resolved directly with the merchant.
17. Maybank and the merchant reserve the right to vary the Terms and Conditions governing the offer without prior notice.
18. Subject to other terms and conditions imposed by The Gardens – A St Giles Signature Hotel & Residences.